Privacy Policy

Konrady Plastics, Inc. (“Konrady Plastics,” “we,” “us,” or “our”) operates the website konradyplastics.com (the “Site”). We are a family-owned business based in Portage, Indiana, specializing in engineered plastics, CNC machining, and distribution of plastic sheets, rods, and tubes since 1981.

This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our Site, submit a request for quote (RFQ), contact us, or otherwise interact with us. It applies to information collected online through the Site.

We are committed to protecting your privacy and handling your data responsibly, including in compliance with applicable laws such as the California Consumer Privacy Act (CCPA/CPRA) where relevant, and we respect principles similar to the General Data Protection Regulation (GDPR) for international users.

1. Information We Collect

We may collect the following categories of information:

Personal Identifiers and Contact Data: Name, company name, email address, phone number, mailing address, and other information you provide when submitting an RFQ, contacting us via the contact form, or corresponding with us.
Business Information: Details about your company, industry, project requirements, or product needs (e.g., for machined plastic parts).
Technical and Usage Data: IP address, browser type, device information, operating system, referring URLs, pages visited, and timestamps. This is collected automatically via cookies and similar technologies (see our Cookie Policy below).
Communications: Records of emails, phone calls, or form submissions with our sales or support team.

We do not knowingly collect personal information from children under 18.

2. How We Use Your Information

We use the collected information for the following purposes:

To process and respond to your RFQs, inquiries, and requests for quotes or information.
To provide customer service, technical support, and fulfill orders or shipments.
To improve our Site, products, and services through analytics and user feedback.
To communicate with you about updates, promotions, or relevant industry information (you may opt out of marketing communications).
To comply with legal obligations, prevent fraud, and enforce our terms.
For internal business purposes such as auditing, data analysis, and operational improvements.

3. How We Share Your Information

We do not sell your personal information. We may share it in these limited circumstances:

With service providers (e.g., hosting providers, email services, shipping carriers, analytics tools) who assist us and are contractually obligated to protect your data.
With affiliates or within our family-owned business operations.
To comply with law, court orders, or government requests.
In the event of a business transfer (merger, acquisition, or sale of assets).

4. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information. However, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security.

5. Your Rights and Choices

Depending on your location, you may have rights to:

Access, correct, or delete your personal information.
Opt out of certain data processing (e.g., marketing).
Limit the use of sensitive personal information (if applicable).

To exercise these rights, contact us using the details below. We will respond within the time required by applicable law. California residents may also use the CCPA-specific tools if available.

You can manage cookie preferences through your browser settings (see Cookie Policy).

6. International Transfers

Our primary operations are in the United States. If you are located outside the U.S., your information may be transferred to and processed in the U.S., where data protection laws may differ from those in your jurisdiction.

7. Retention of Data

We retain personal information only as long as necessary for the purposes outlined in this Policy or as required by law.

8. Changes to This Privacy Policy

We may update this Policy periodically. We will post the revised version on the Site with a new effective date. Continued use of the Site after changes constitutes acceptance.

9. Contact Us

For questions or to exercise your rights: Konrady Plastics, Inc. 1780 Coppes Court Portage, IN 46368 Phone: (219) 763-7001 Email: [email protected]